You can return any item purchased at JacKIT within 30 days from the delivery date. Here's how:

  • For a return and refund head to our returns portal here
  • Enter your order number (e.G. #uk12345) and shipping postal (zip) code or email address. Please enter everything exactly as it appears on your order confirmation.
  • Select which item(s) you are returning and why.

    Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.

    If your return does not meet the conditions listed, the package will be sent back to you and no refund will be issued.

    For further information on the conditions for exercising your right to return, please see our terms and conditions